Turning ordinary experiences into extraordinary ones.
For You, Your Business and Your Clients.
Who Works With Me
Coaches, entrepreneurs and business owners who need help running their businesses.
Especially those who want to improve experiences for themselves and/or their clients.
What can I help you with?
Online Business Management
Customer Experience Strategy
Customer Experience Management
Webinar Experience Management
Event Experience Management
Why work with me?
About Me
I have worked in a variety of industries, with multinational companies, national tourist boards, small and medium enterprises as well as with one man / woman show entrepreneurs so I understand that business is business, and yet…
It doesn’t have to be heartless or cold.
Actually, the more human it gets, the more satisfactory it is for everyone. For the business owner, the employee, the customer, the bottom line.
My work could easily be described as professionalism with humanity.
Because I’ve seen time and time again that if done heartlessly…
It is easy to turn any experience into a bad one. All that’s needed is doing less, caring less, being indifferent or simply just not be willing to help.
Often, bad experiences can be improved by taking simple actions: listening, providing additional information, saying kind words, offering a helping hand.
With the right focus and intention, it is possible to turn average experiences into extraordinary ones.
And that’s what I choose to focus on in my life and business:
TURNING ORDINARY EXPERIENCES INTO EXTRAORDINARY ONES.
FOR YOU, YOUR BUSINESS AND YOUR CLIENTS.
(AND FOR MYSELF.)